Name: Chandeep Kaur

Position: Product Designer at Bristol Myers Squibb

Bio: Chandeep is a seasoned Product Designer dedicated to amplifying the patient voice through thoughtful, user-centered design. Her collaborative approach—working directly with patients to shape meaningful experiences—has led to solutions that improve both patient engagement and business outcomes. She brings deep expertise in Design Thinking and user research, consistently delivering intuitive, impactful products. A standout example of her leadership is the transformation of a clinical trials website, where her patient-first mindset and strategic enhancements significantly improved both usability and patient experience. Through a user-centric approach and strategic enhancements to content visibility and usability, she turned a low-performing platform into a high-engagement experience—significantly improving patient access to clinical trial opportunities and advancing key organizational goals.

Why I’m passionate about patient engagement: “This award is deeply meaningful to me because it recognizes what I value most in my work—bringing the patient’s voice to the center of every design decision. For me, design isn’t just about usability or aesthetics; it’s about creating experiences that genuinely support and empower people during some of the most vulnerable moments in their lives. This award affirms the importance of empathy-driven innovation and the power of co-creating with patients. It’s a reminder that when we listen and design with compassion, we don’t just build better products—we build trust, connection, and hope.”